Our Company

viahub, Your trusted gateway to the World

Our most valuable assets, our employees and state of the art infrastructure is what makes viahub global specialty telecom services company

Management Guidlines

Our management principles are based on our values: openness, appreciation, empowerment to act, and trust. These guidelines represent the standard for our managers' interaction with their staff. Based on these guidelines, our employees can be assured that the management at viahub applies clear and binding principles regardless of the respective superior.

Providing orientation

Management is a role model for employees. We practice what we expect from our employees. Management continuously shapes the company’s long-term success and regards necessary changes as an opportunity.

Management communicates our company goals to our employees and highlights their individual role and contribution to achieving these goals. By organizing our area of responsibility in a straightforward and transparent way, we ensure a clear distribution of responsibilities.

Assuming responsibility

Management bears the consequences of its actions. Based on our company goals, we take on responsibility for the tasks assigned to us and for our employees’ actions.

Shaping cooperation

Management works together with our employees in a spirit of respect and partnership. We create a trusting environment in order to make our joint work a success. We address different expectations and find a common solution in an open way. We resolve conflict in a constructive way and use it as an opportunity to further improve cooperation. While choosing employees, we focus not only on their technical skills but also on their personal abilities. We deal constructively with mistakes and regard them as an opportunity to make improvements. We develop measures to prevent mistakes from occurring again.


Management practices open, clear and direct communication across organizational boundaries. We regularly inform our employees about all developments that are relevant to them. Every employee has the right and duty to ask for and obtain the information they require for their work.

Developing employees

We recognize our employees’ achievements. By delegating tasks, we encourage our employees to take on responsibility and further their career development. We give them the necessary decision-making authority while taking into account their individual skills. We ensure that our employees develop their skills further.

Taking decisions

We take clear decisions within an appropriate time frame. We consider all important facts and points of view during the decision-making process. When we lack sufficient decision-making authority on a certain issue, we take the initiative in order to bring about a decision. We stand by our decisions and communicate them to our employees. Decisions are jointly implemented. Regular dialogue is a key element of successful human resources development.